The Package is a Marriage

David Brooks had a great column last Friday in The New York Times on the stimulus package. Not the kind of package I’m used to designing, but in the article he used an analogy that has interesting applications in my world of package design. As he said,

“Psychologists have a saying that when a couple comes in for marriage therapy, there are three patients in the room — the husband, the wife and the marriage itself. The marriage is the living history of all the things that have happened between husband and wife. Once the patterns are set, the marriage itself begins to shape their individual behavior. Though it exists in the space between them, it has an influence all its own.”tiffany-box  

A package obviously exists in the space between the product and consumer, and certainly has a strong influence in shaping the relationship between the two. In fact, I would argue it is the single most important long-term influence over the relationship. Advertising campaigns change, promotional programs adjust, POS programs come and go, but no other vehicle of brand identity has such a long term influence.

But the most intriguing thought in that quote is the idea of living history. A package is indeed living history. Tiffany certainly thinks its blue box is living history, Coke’s bottle with the script letter form is damn good living history, the Campbell’s Soup can, the Hershey bar, the Absolute bottle, a box of Tide, you get my point. All are icons that represent not just the living history of a brand but the marriage between the consumer and a product.

I think it was Duffy Design that once spoke eloquently on their web site about the firm, and the work they do, trying to influence and shape that moment of space between the product and the user.   

At the risk of pushing the analogy too far, good designers are great therapists. They get to know the partners, they review the history of the relationship, help set future goals, and make very specific, sensitive recommendations on how adjustments to the marriage can help shape the relationship. I know, I know, I may have pushed it too far, but the next time someone suggests radical change to your package, be careful, and think of living history and the little blue box.

Acknowledgments

This image is copyrighted and from the Tiffany web site

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About Richard Shear

designer, husband, teacher, blogger, father, athlete, author, historian Richard has over 25 years of brand identity and package design experience, with a wide range of clients such as Ahold, Coca-Cola, Hasbro, IBM, Johnson & Johnson, Pernod Ricard and Procter & Gamble. He began his career working with the legendary advertising art director, and AIGA Medalist, George Lois and the British design manager Clive Chajet. In his next design management position at Lippincott & Margulies, he worked with Walter Margulies learning the complex skills of global corporate identity. He then became Creative Director and Partner at Peterson & Blyth, one of the premier brand identity and package design firms of the time. He is a founding faculty member of the Masters in Branding Program at New York’s School of Visual Arts. He publishes the blog The Package Unseen, and has been a guest lecturer at colleges including FIT, Trinity College and Tyler School of Art. He is a graduate of the Tyler School of Art at Temple University. Richard is a Board member of the AIGA MetroNorth Chapter, past President of AIGA‘s Brand Design Association, President of the Package Design Council and a member of its Board of Directors. He is a member of USA Cycling and US Rowing, a nationally ranked masters bicycle racer, and a member of The Saugatuck Rowing Club, the 2010 Masters Club National Champion.
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